FAQ

Things people
usually ask.

Everything we wish every new user knew — from how coins work to what we do with your data.

About ReliaPoll
What exactly is ReliaPoll?
ReliaPoll is a modern polling platform that takes the public opinion game out of clipboards and 42-question surveys. You swipe or tap to answer short polls, earn coins, and cash them in for a reloadable Rcard. Businesses and researchers get fast, statistically reliable reads on what real people think.
How does ReliaPoll ensure the data is accurate?
We verify identities, match answers to demographics, and pay every respondent for honesty. No bots, no minors, no one stuffing the ballot. Tight identity controls and response validation mean the numbers you see reflect real opinions from real humans.
Who can participate?
Anyone 18 or older with an email address. We don't accept minors, bots, or duplicate accounts. Completing identity verification is optional, but it unlocks coin multipliers and a verified badge on your profile.
Where is ReliaPoll available?
ReliaPoll is available in the United States only at launch. International expansion is on the roadmap, but we haven't committed to a date yet.
Participation & rewards
Do I have to verify my identity?
No — ID verification is optional. You can participate in most polls without it. Verifying simply unlocks higher coin rates, a verified badge, and access to polls that require a confirmed panel (usually higher-paying).
How am I rewarded for answering polls?
You earn coins for every poll you complete. Coins are redeemable for a reloadable Rcard (works anywhere Visa/Mastercard is accepted), gift cards, or swag. Higher verification = higher coin multipliers.
What is the Rcard?
The Rcard is ReliaPoll's reloadable prepaid card. Cash out your coin balance to it and spend anywhere Visa or Mastercard is accepted — add it to Apple Pay, Google Pay, or Samsung Wallet. The Rcard ships later in 2026, after the app lands in the App Store and Google Play.
When do I receive my coins?
Instantly. The moment you tap submit, coins land in your account. No waiting periods, no monthly batching.
How often can I answer polls?
New polls drop weekly at minimum. Active users typically see additional polls on demand — bonus polls, grouped polls, and time-sensitive surveys for clients who need fast turnaround.
How long does a poll take?
A single poll takes about a minute. Grouped polls (a short series of related questions) run three to five minutes. We design every poll to respect your time.
Polling & data
How is my demographic data used?
Your demographics (age range, region, income band, etc.) are used to match you with relevant polls and to help clients segment aggregated results. Your sensitive PII (name, email, address, banking) stays in a separate vault and never ships with any export.
Can businesses commission polls?
Yes. We run polls for enterprises, teams, researchers, and government. Email support@reliapoll.net or head over to our Business page to book a call.
Account & support
I forgot my password.
Tap "Forgot Password" on the sign-in screen, or head to Settings → Change Password if you're already signed in. You'll get a reset link in under a minute.
How do I delete my account?
Settings → Delete Account. It's irreversible — you'll forfeit any unused coin balance and lose your activity history. If you just want a break, you can pause notifications instead.
How do I contact support?
In-app Settings → Send Feedback / Report Issue is the fastest route. Or email support@reliapoll.net — we reply within 48 hours.

Still have questions?

Drop us a line at support@reliapoll.net or fill out the contact form. We answer everything.